RECORDS SPECIALIST - 76001387

State of Florida•Cross City, FL

15d•Onsite

About The Position

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol. This is a Career Service (CS) Opportunity, open competitive advertisement.

Requirements

Applicant responses to qualifying questions must be clearly stated within the employment history.
Software systems, actual work experience, and years of employment must be clearly defined.
Knowledge of general office procedures and basic filing practices.
Skill in Microsoft Office Word, Excel and Access.
Ability to type letters, memoranda and other standard business forms in correct format using correct spelling, punctuation and grammar.
Ability to deal with the public in a courteous and efficient manner.
Ability to operate general office equipment.
Skilled in communicating effectively, verbally and in writing.
Ability to prioritize, organize and coordinate work assignments.
Ability to establish and maintain effective working relationships with others.
A Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes.
Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI.

Nice To Haves

Clerical experience (filing, typing, preparing, and maintaining records and/or reports).
Experience providing customer service in-person or via telephone.

Responsibilities

Work collaboratively with law enforcement professionals and other stakeholders to provide high-level administrative support.
Answering incoming calls.
Providing customer service to internal and external customers.
Mail distribution.
Requisition of supplies.
Preparing correspondence.
Handling public requests.
Arranging meetings and travel requests.
Additional clerical duties as required.
Maintaining various databases.