Records Officer (Temporary)

Bow Valley College•Calgary, AB

About The Position

Bow Valley College is Calgary’s college with local impact and global reach, serving more than 15,000 students. We launch our students by preparing them for in-demand jobs through high-quality, future-oriented education. We advance our graduates into careers in healthcare, technology, business, entertainment arts, social services, and more, contributing to our economy and community. We evolve our students through work-integrated learning, upskilling, and reskilling. Proud to be named one of Canada’s Top 50 research colleges, our applied research focuses on health and educational technology, and social innovation. Home to the Digital Entertainment Nexus, Calgary’s first esports arena, and the Bears varsity team, Bow Valley College is celebrating 60 years of student success. Learn more about the opportunities we create at bowvalleycollege.ca.

Requirements

Post-secondary diploma
2 years of experience in record maintenance and management
Advanced working knowledge of student information systems and working within a post-secondary environment
Superior customer service skills
Strong ability to work within a Collaborative team environment
Ability to understand, interpret and prepare reports and working knowledge of database systems
Solid understanding of document management and retention strategies
An equivalent combination of directly related education and experience may be considered.
If your education was received internationally we will require you provide an international education assessment through IQAS, WES, or one of the other nationally designated organizations upon hire.

Nice To Haves

Previous Experience and General understanding of Electronic Record management, maintenance, knowledge and best practices within a Post-Secondary Environment, preferred but not required

Responsibilities

Serving as the main point of contact for any issues relating to official students record management.
Ensuring data integrity of student information.
Assisting in developing processes, procedures and improvement projects to ensure overall compliance of college policy and procedures as it relates to student record management.
Ensuring data integrity, accuracy and completeness of student records within the SIS.
Working with the Office of the Registrar and other departments to ensure data integrity and accuracy, particularly with, but not limited to FOIP requests, official grade changes submitted by the department, and issuance of Parchments and Official Documentation and Graduation Paperwork.
Processing student requests.
Issuing Official Student Documents (Transcripts and Parchments).
General maintenance of student records.