Records Manager

Cravath, Swaine & Moore LLP•New York, NY

9d•$140,000 - $165,000•Hybrid

About The Position

The Records Manager will lead the Firm’s comprehensive records information management program. This role will drive development, implementation and maintenance of innovative records management practices, all while ensuring the integrity and accessibility of the Firm’s records.

Requirements

Bachelor’s degree in Information Management, Library Science, or related field
Eight or more years of closely related experience with development of a records management program, including at least 2 – 3 years of supervisory or lead experience. Alternatively, a combination of education and experience that demonstrates equivalent expertise
Hands-on experience with electronic records management systems (e.g., IRM) and document management platforms (e.g., iManage); or demonstrated ability to quickly learn and administer comparable technologies
Expert-level understanding of records management principles, operations, policies and compliance requirements, with the ability to adapt them to evolving technologies and practices
Demonstrated ability to analyze complex situations, anticipate challenges, evaluate solutions and implement innovative, practical approaches
Comfort with leveraging technology platforms to manage records, analyze data and support information governance objectives
Proven ability to develop, document and implement procedures that reinforce records management policies and guidelines
Strong organizational and leadership skills, with experience guiding cross-functional teams, managing projects through completion, and driving adoption of new tools and processes
Exceptional written and verbal communication skills
Adept at engaging and building trust with attorneys, staff and stakeholders at all levels
Ability to thrive in a dynamic environment, balancing multiple priorities with accuracy, adaptability and attention to detail
Strong team player who also takes initiative and ownership of independent work
Ability to work additional hours, as needed

Nice To Haves

Advanced degree or professional certifications (e.g., IGP, CIP, CRM, CIPP) are highly desirable
Background in professional services or legal environments strongly preferred, with experience navigating complex information governance, compliance, and client requirements

Responsibilities

Drives the design, development and continuous improvement of our active and inactive records management program, with a focus on technology-enabled solutions
Oversees and optimizes contracts with external vendors for storage and shredding services, ensuring cost-effective and compliant solutions
Contributes to the creation of robust business continuity and disaster recovery plans to safeguard our records against unforeseen events
Generates statistical, status and analytical reports to deliver insights and inform strategic decision-making
Manages the full lifecycle of records, including coordination of annual review and defensible destruction processes
Partners with attorneys and practice teams to ensure accurate identification, retention and disposition of records at matter close
Supports client file transfers and matter mobility
Develops and delivers effective training programs for legal and administrative staff, promoting Firm-wide awareness of records responsibilities
Administers litigation hold processes, ensuring records are properly preserved during active holds and securely released once concluded
Collaborate on aligning records management into the broader information governance strategy
Performs other duties, as assigned