Records Management Specialist

Family Partnerships of Central Florida•Rockledge, FL

7d•Onsite

About The Position

Responsible for the daily tasks of organization of the record room and case documentation in client case files and electronic records. Proofs/validates information received by the record room and assists in resolving problems or locating missing/additional information.

Requirements

Associates Degree from an accredited community or junior college and 2 years of administrative support or related experience.
High School Diploma and 4 years of administrative support or related experience.
Computer skills
Strong interpersonal skills
Excellent verbal and written skills
Strong communications skills
Ability to multi-task
Ability to interpret and follow operating procedures
Ability to maintain confidentiality
Exceptionally well organized
Ability to understand legal documents
Demonstrate cultural and linguistic competence & sensitivity to population served
Ability to travel

Nice To Haves

Knowledge of child welfare system
Previous experience in records management

Responsibilities

Ensures that all case files are properly created, maintained, stored, archived and accounted for
Utilize established document control procedures to effectively maintain complete records for all dependency case files
Process electronic records by relating to corresponding case files and indexing into proper document categories
Organize and maintain centralized records room, securing and tracking original vital documents following department protocols
Attends regular Records team meetings, staff meetings, service center meetings, case management meetings, in service trainings and conferences as needed.
Perform case file archiving activities
Performs scanning activities to support record room file maintenance & software i.e. FSFN, CCWIS, ARGOS, Visual Vault
Perform record room training activities such as DCM electronic records training
Participates in peer file review activities
Facilitate record requests utilizing established operating procedure and redaction requirements
Maintain frequent communication with internal staff regarding changes to case data and eligibility including but not limited to IES, Adoption, Master Trust and Operations staff.
Utilize established checklists, forms and task tracking tools identified in the Data Center Handbook to report work status and maintain required documentation
Participates in the agency strategic plan & quality improvement processes
Ability to safely & successfully perform essential job functions consistent with the ADA, FMLA, & other federal, state, & local standards, including meeting qualitative & quantitative productivity standards.
Ability to maintain reasonably regular, punctual attendance consistent with ADA, FMLA & other federal, state, & local standards
Ability to comply with all personnel policies & procedures
Provide excellent customer service by being professional and respectful in all interactions each and every day.
Be timely and responsive in their communication with others.
Duties in other counties as assigned
Provide feedback on existing record room tools and procedures