Records Management I

Conterra Ultra BroadbandShreveport, LA

About The Position

Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000+ mile owned and operated fiber network. We are committed to providing fiber-driven solutions for even the highest-bandwidth consuming organizations, and to employing and empowering highly qualified people to serve you better than any other provider. Our slogan reinforces our customer commitment. Conterra delivers the network, but it is our people—and how much we care before, during, and after the build—that truly sets us apart. As we continue to expand our business, we are looking for talented people we a creative mindset, a knack for problem-solving, a collaborative work ethic, and a passion for customer service to join our team. And that’s where you come in.

Requirements

  • Microsoft Office Suite skills
  • GIS (IQGeo) Platform knowledge
  • Abilities to read and understand redlines and as-builts from Construction teams .
  • Knowledge with fiber optic networks and components.
  • Great communication skills internally and externally.
  • Assist teams during service outages which may include emergency situations.
  • Have prior telecom industry experience.
  • Possess an ability to think creatively and critically, pioneer new processes to help drive efficiencies and work well with ambiguity.

Responsibilities

  • Validating and recording fiber & network records into IQGEO. (Cables, HH, Strand uses, network cabinets, shelters, POPs, Colo, electronics, etc.)
  • Verifying and loading field provided redlines into IQGEO.
  • Collaborate with internal resources to verify any network anomalies after all desktop evaluations have been exhausted for validations.
  • Mentoring Records Management I
  • Learn from Records Management III: Cable utilization reporting when recognized during data inputting.
  • Assist internal cross-functional teams as needed regarding fiber records & mapping snapshots.
  • Identifying issues that may have been overlooked by OSP Designers.

Benefits

  • Premium health benefits (medical, dental, vision, flex spending, etc.)
  • Vacation and Wellness/sick benefits + paid holiday schedule
  • 401K program
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service