WFH Records & Mail Coordinator

Qureos Inc•Patterson, AR

6d•Remote

About The Position

PTS Expeditionary Communications is seeking a detail-oriented and highly organized Records & Mail Coordinator to support our administrative operations. This remote position involves the accurate management of business records, electronic documents, incoming and outgoing correspondence, and digital workflows. The ideal candidate thrives in a structured environment, maintains a high level of accuracy, and is committed to delivering exceptional internal support. We encourage individuals who are excited about this opportunity but may not meet every qualification to apply, as we value diverse skills and a commitment to continuous learning and collaboration.

Requirements

High school diploma or equivalent.
Previous experience in records management, mail coordination, administrative support, document control, data entry, or a related office environment.
Strong attention to detail with excellent organizational and time management skills.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and document management systems.
Ability to prioritize multiple tasks while meeting deadlines in a fast-paced environment.
Excellent written and verbal communication skills.
Ability to work independently with minimal supervision while maintaining productivity in a remote setting.
Reliable high-speed internet connection and a dedicated home workspace.

Nice To Haves

Associate degree or additional administrative training.
Experience using electronic document management or records management systems.
Knowledge of records retention practices, document control procedures, or mail processing operations.
Experience supporting distributed or remote teams.

Responsibilities

Maintain, update, and organize electronic and physical records with a high degree of accuracy.
Process, review, and verify documents before entering or filing information into company systems.
Coordinate incoming and outgoing mail, courier shipments, and package tracking while maintaining detailed records.
Monitor shared email inboxes, route correspondence to appropriate departments, and respond to routine administrative inquiries.
Scan, upload, archive, and retrieve documents while ensuring compliance with company record retention policies.
Generate reports, maintain filing systems, and assist with document audits and record reconciliation.
Protect confidential information by following established security, privacy, and data management procedures.
Collaborate with internal departments to ensure timely distribution of records, documents, and correspondence.
Identify opportunities to improve administrative processes and support continuous operational efficiency.
Perform additional administrative and records management duties as assigned.