Records Coordinator

Devereux•Rutland, MA

1d•Onsite

About The Position

Devereux Massachusetts and Rhode Island is seeking a detail-oriented Records Coordinator for a full-time position within their Client Records Department. This role is crucial for managing and overseeing client records, ensuring compliance with all internal and external policies, procedures, and regulations. The Records Coordinator will maintain the accuracy and integrity of records, manage access logs, and protect the privacy and security of Protected Health Information (PHI). The position involves responding to information requests, publishing reports on documentation status, tracking required materials, and notifying staff of any deficits. Devereux is a nationally recognized human services agency dedicated to helping children and adults with Autism Spectrum Disorders and other psychological, emotional, and behavioral disorders through residential and community-based placement services.

Requirements

Must be 21 years of age or older
Must have valid driver's license
High School diploma or GED required
Four years’ experience in record management required
Must be able to attend 3 days of paid new hire orientation Monday-Wednesday 8:00am-4:00pm

Nice To Haves

Associate’s Degree and/or certification in medical records preferred

Responsibilities

Responsible for the daily management and oversight of client records.
Establishes and maintains client records for all program areas, ensuring that they are compliant with internal and external policies, procedures, and regulations, and ensuring accuracy and integrity of records.
Maintain access logs to individuals’ records and maintains the protection of the privacy and security of the individuals’ PHI.
Maintains record destruction log.
Respond to requests for information from individuals’ records, copying necessary material to be sent out, providing outstanding customer service while doing so.
Publishes reports on delinquent required documentation, tracks all required materials and notifies staff of deficits in the record, ensures complete archived records.

Benefits

192 PTO hours/year and 64 sick hours/year
403b retirement account with guaranteed 3% employer contribution and potential for additional 2% match
Free Life Insurance up to 2x annual salary
Blue Cross Health Insurance plans
Short & Long Term Disability, Dental, Vision, Accident, Identity Theft, Pet, and more insurance options
Free Employee Assistance Program for help with mental health, work-life balance, general-wellbeing, and more
Discounts on Hotels, Rental Cars, Theme Parks, Electronics, and more
Devereux's custom ASCEND career-accelerator program (tuition payments, student loan repayment, and other benefits)
Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.
Student loan debt assistance, tuition reimbursement and continuing education assistance.
Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage.
Employee assistance / work-life balance program.