Records Clerk

PHEAA•Harrisburg, PA
•Onsite

About The Position

PHEAA is a nonprofit student aid organization that holds a mission of providing affordable access to higher education. This position is responsible for efficiently and accurately processing daily correspondence received by the Agency, including document preparation, imaging, indexing, review, file retrievals, and/or file maintenance functions.

Requirements

  • Ability to prepare and route incoming correspondence.
  • Ability to perform file maintenance activities.
  • Ability to review electronic documents and determine applicability to specific loans.
  • Ability to research unidentified documents.
  • Ability to correct document errors.
  • Ability to perform mail pick-up using an agency vehicle.

Responsibilities

  • Assist with preparing and routing incoming correspondence for all lines of business to the appropriate workflow queues.
  • Assist with File Maintenance activities as necessary.
  • Review electronic documents for loans being offboarded to determine if documents apply to specific loans.
  • Perform research on unidentified documents.
  • Correct document errors identified through the logging or script error process.
  • Perform mail pick-up using the Agency vehicle to/from the Post Office.
  • Other duties as assigned.

Benefits

  • Please click here [https://www.pheaa.org/about/careers?requestedTabFragment=entry-level-benefits] to learn about PHEAA’s Entry Level Benefits.
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