Records Clerk III - Assessor 6/30/26
About The Position
The Assessor’s Office places a strong emphasis on excellent customer service and interpersonal skills. This position is in the Records division of the Assessor’s Office. The Assessor’s Office places a strong emphasis on excellent customer service and interpersonal skills. This position is in the Records division of the Assessor’s Office. HIRING HOURLY: $19.34 OPEN UNTIL FILLED – APPLICATION REVIEW BEGINS IMMEDIATELY. This position in the Records Division of the Assessor’s office is responsible for ensuring that documents, filings, correspondence and other paperwork are managed and retained in accordance with both state and federal statutes. Job duties include responding to Freedom of Information Act requests in accordance with the law, managing, routing and preserving incoming legal filings, incoming applications, incoming and outgoing correspondence, outgoing notices and filings, and documents generated internally. In addition, the candidate will enter data, image and index documents electronically, file and retrieve paper documents, search other agency sites for information and reconcile conflicts in records. The Clerk will also assist with taxpayer inquiries, including answering customer calls and will be expected to communicate information accurately, completely, and clearly over the phone with a high degree of professionalism. Other duties that may be assigned include assisting other divisions in the Assessor’s office as needed, performing research as needed and cross training in various administrative and clerical duties.
Requirements
- High school diploma
- A minimum of two years of customer service experience in a fast-paced office environment
- Clerical or administrative experience
- Substantial experience with a variety of computer software applications including EXCEL and WORD
- Ability to learn new software applications easily
- Capability of entering data and typing communications accurately and rapidly
- Research, analysis and organizational skills
- Ability to prioritize varying job duties
- Ability to work both independently and in a team environment cooperating with others in the work unit and with other Divisions and work units in the Assessor’s office and other offices
Nice To Haves
- Customer service experience with a government or public/private entity
- Knowledge of state assessment and ad valorem taxation laws
- Prior experience in an Assessor’s, Auditor’s, or Treasurer’s office
- Experience or training in records management, records retention or archives
Responsibilities
- Responding to Freedom of Information Act requests in accordance with the law
- Managing, routing and preserving incoming legal filings, incoming applications, incoming and outgoing correspondence, outgoing notices and filings, and documents generated internally
- Entering data, imaging and indexing documents electronically
- Filing and retrieving paper documents
- Searching other agency sites for information and reconciling conflicts in records
- Assisting with taxpayer inquiries, including answering customer calls
- Communicating information accurately, completely, and clearly over the phone with a high degree of professionalism
- Assisting other divisions in the Assessor’s office as needed
- Performing research as needed
- Cross training in various administrative and clerical duties
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
