County Services Representative III - Assessor 6/30/26

Charleston County Government • Sc 29405, SC

2d • $19 • Onsite

About The Position

The Assessor’s Office places a strong emphasis on excellent customer service and interpersonal skills. This position is in the Classification and Customer Service division of the Assessor’s Office and is the central communication point for taxpayer inquiries, including phone calls and in person visits. This position requires knowledge of assessment laws and processes.

Requirements

• High school diploma
• A minimum of two years of customer service experience in a fast-paced office environment
• Clerical or administrative experience
• Excellent verbal communications skills
• Ability to remain calm, focused, and professional in stressful situations
• Ability to deal professionally and effectively with taxpayers, the general public, and employees with other government agencies over the phone, in person, and through electronic transmissions
• Experience with a variety of computer software applications including EXCEL and WORD
• Ability to learn new software applications easily
• Capability of entering data and typing communications accurately and rapidly
• Research, analysis, and organizational skills
• Ability to prioritize varying job duties
• Ability to convey information regarding state laws, qualification criteria for exemptions, application filing procedures, appeal procedures, and other assessment and property tax processes accurately and professionally on the phone, in person, and in written communications
• Ability to work independently
• Ability to work in a team environment cooperating with others in the division and with other divisions and work units in the Assessor’s Office and other County offices

Nice To Haves

• Customer service experience with a government or public/private entity
• Knowledge of state assessment and ad valorem taxation laws
• Prior experience in an Assessor’s, Auditor’s, or Treasurer’s office

Responsibilities

• Answering taxpayer inquiries regarding assessment laws and processes
• Referring customers to other departments as necessary
• Screening various incoming applications for completion
• Routing mail
• Filing
• Preparing correspondence
• Performing research
• Assisting other divisions in the Assessor’s Office as needed
• Cross training in various customer service, administrative, and clerical duties

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED