Records Assistant

Boston College • Newton, MA

3d • $41,300 - $51,600 • Onsite

About The Position

Boston College is seeking a Records Assistant to join their University Advancement team. This role is crucial for maintaining the accuracy, integrity, and quality of alumni and donor records, which directly supports the university's engagement and fundraising activities. The Records Assistant will work with a large constituent database, import data, reconcile donor information, run audit reports, process returned mail, handle customer service inquiries, test database systems, research records, and provide technical support for the online alumni community. The position reports to the Associate Director, Data Management.

Requirements

• High school diploma
• Minimum of one year of general office experience
• Respect for confidentiality
• Attention to detail and accuracy
• General knowledge of accounting principles
• Must be a team player who is highly motivated and dedicated to the goals of advancing higher education
• Appreciation for Jesuit Catholic education and the goals and values of Boston College.

Nice To Haves

• Bachelor's degree is preferred
• A desire to build a career in advancement is a plus

Responsibilities

• Manual data entry into University Advancement 500,000 record constituent database.
• Importing data files from various sources through BrightVine data loader user interface.
• Daily reconciliation of donor demographic data essential to processing gifts to the University.
• Ensuring the integrity of the database through the execution of daily audit reports and regular maintenance of data records.
• Generate weekly and monthly data reports, and store completed work in designated locations.
• Processing of all returned mail and contact preference update forms.
• Customer service inquiries via phone, email, and affinity web form correspondence.
• Testing of new and existing database integration systems and features.
• Research records for special lists and report preparation.
• Analyze source information such as internal and external reports, and correspondence between donors and employees; compile and verify the accuracy of data using Lexis/Nexis, IWave, Alumnifox, Alumnifinder, WhitePages, Obituary.com, and NCOA data research services.
• Technical support for alumni trying to access the online alumni community.
• Performing other related duties as required.

Benefits

• Tuition remission for Employees
• Tuition remission for Spouses and Children who meet eligibility requirements
• Generous Medical, Dental, and Vision Insurance
• Low-Cost Life Insurance
• Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
• Paid Holidays Annually
• Generous Sick and Vacation Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED