Recording Supervisor

Snohomish County•Everett, WA

1d•Hybrid

About The Position

The Snohomish County Auditor's Office is seeking a team-oriented, collaborative individual to be our next Recording Supervisor. If you are committed to providing great customer service and want to help others succeed, then this job opportunity may be for you! The Recording Division is the repository for all land records, marriage records and other legally binding records for Snohomish County. The work includes an important in-person, customer-oriented operation and as a result, telework opportunities are possible but limited. Employees of the Auditor's Office commit to the following: knowing and performing our jobs well; trusting that we all have good intentions; seeking the experience and perspective of others; showing kindness and patience with customers and colleagues; pursuing honest and considerate communication, and embracing opportunities for improvement. The county offers a competitive salary, generous benefits, and a pleasant work environment. Please read on for more details!

Requirements

Six (6) years professional work experience including two (2) years of senior or supervisory level experience; and two (2) years of customer service experience.
An Associate’s degree in public administration, finance, business, records management, or related field; OR, any equivalent combination of training and/or experience that provides the required knowledge and abilities.
Must pass job related tests.

Nice To Haves

Direct work experience in legal document recording preferred.

Responsibilities

Supervises, plans and organizes the work of subordinates; handles day-to-day personnel tasks; processes payroll and approves leave requests.
Participates in the hiring, training, evaluation, and discipline of division employees; assesses employee performance against set standards, goals and objectives; conducts performance evaluations of staff; provides counsel to manager concerning employee job performance.
Develops and updates procedures, policies and process manuals.
Serves as primary recording system expert for the division; coordinates employee training; administers user rights and client accounts; monitors vendor and IT support; recommends and tests system software enhancements.
Ensures compliance with applicable federal, state and local laws, regulations, codes and guidelines.
Prepares statistical and financial reports and maintains necessary records.
Communicates regularly and promotes partnerships with county departments/offices and other stakeholder groups.
Oversees financial reconciliation and reporting and ensures accurate accounting of fees collected and distributed.
Works with other division supervisors to enhance the customer service experience and promote problem solving partnerships; investigates and resolves elevated customer questions, concerns or complaints.
Implements and monitors procedures for revenue collected; including accounts receivable, escrow accounts, electronic funds transfers, inter-fund payments and cash collection.
Administers the state Address Confidentiality Program (ACP) for the division.
May act as the Recording Manager in their absence; may perform the duties of subordinate employees as required.
Participates in seminars, training, and meetings as required; is active in regional and statewide recording groups/committees.
Performs related duties as required.