Hybrid Reconstruction Estimator

Paul Davis Restoration•Shrewsbury, MA

8d•Hybrid

About The Position

The Reconstruction Estimator plays a critical role in restoring residential and commercial properties following traumatic events such as fire, flood, and other disasters. This desk-based estimating position is responsible for producing accurate, timely, and compliant reconstruction estimates while partnering closely with insurance carriers, TPAs, property owners, and internal reconstruction teams. The role supports profitable, high-quality project outcomes through detailed scope development, estimate accuracy, and effective coordination—without performing field estimating.

Requirements

Knowledge of technology (iPhone, iPad, computer)
Customer Service Skills
Ability to operate our primary operating systems: RMS, Xactimate, & Symbility and additional systems as requested.
Ability to answer and communicate with customers over phone and face to face
Ability to work independently and / or with a team.
Ability to work within hazardous environments safely.
Maintain a level of confidentiality.
Manage work queue to meet time expectations
Self-motivated with the ability to plan, organize, and complete tasks independently without close supervision.

Nice To Haves

Desk-based estimating position
Without performing field estimating

Responsibilities

Generate written estimates placed into production, supporting reconstruction revenue targets.
Ensure each project meets or exceeds minimum gross profit margin requirements in accordance with company standards.
Maintain a consistent pipeline of approved projects by meeting internal and carrier cycle-time expectation.
Prepare detailed estimates using 3D scans, field documentation, and project scopes.
Estimate each loss using industry-standard estimating platforms, including Xactimate and Symbility.
Apply advanced knowledge of building codes, construction methods, materials, and sequencing to ensure estimates are compliant and accurate.
Stay current on estimating software updates, pricing changes, and industry best practices through ongoing education.
Respond on-site when needed following property loss events to accurately scope damages, validate project requirements, and support timely estimate completion.
Secure signed work authorizations to transition approved projects to the production team efficiently.
Identify scope gaps, project risks, or misalignments early and escalate as needed.
Build and maintain strong working relationships with insurance adjusters and TPA representatives by adhering to program guidelines and exceeding cycle-time expectations.
Communicate effectively with adjusters to resolve scope questions, supplements, and approval issues.
Communicate clearly with property owners to set expectations and explain the reconstruction process, restoring the property to its pre-loss condition.
Partner closely with the Division Manager, Reconstruction Leaders, Project Managers, and Coordinators to ensure smooth handoff from estimating to production.
Proactively identify projects or issues that may not align with company goals, margins, or operational capacity.
Support production teams with estimate clarification, scope reviews, and project transitions.
Communicate, document, and track all change orders and insurance supplements, ensuring timely submission, approval, and proper documentation.
Maintain accurate records to support project audits, carrier reviews, and internal reporting.