Reconditioning Manager - AutoNation Acura Colorado Springs

United Fidelity Bank • Colorado Springs, CO

1d • Onsite

About The Position

The Reconditioning Manager is responsible for overseeing and managing all aspects of vehicle reconditioning, including Pre-Delivery Inspections (PDI), inventory recalls, and general reconditioning services for both new and used vehicles. This role involves leading a team of technicians and porters to ensure efficient workflow, high-quality vehicle preparation, and timely completion of all tasks to meet company targets, such as the four-day turnaround for used vehicles. The manager will also be responsible for managing repair orders, coordinating with parts and service departments, liaising with vendors, and ensuring all vehicles meet AutoNation's appearance and quality standards.

Requirements

• Must meet company’s requirements for employment.
• Valid in-state driver’s license and maintain an acceptable, safe driving record.
• Ability to drive manual transmission vehicles.
• Professional appearance.
• Demonstrated customer service skills.
• High school diploma or the equivalent.
• Ability to read and comprehend written instructions and information.
• Physical Requirements: Exposure to inclement weather.
• Ability to operate an automobile.
• Prolonged periods of standing, stooping, and bending.

Nice To Haves

• Previous industry knowledge preferred.
• Production related experience preferred.
• ASE certification preferred.

Responsibilities

• Manage, write, and track all Reconditioning, PDI, and Inventory Recall processes.
• Allocate work, supervise, and train technicians and porters to ensure efficient team performance and a compliant reconditioning process.
• Ensure efficient and timely processing of used vehicle reconditioning, PDIs, and recall completion for all new and used vehicles.
• Support and achieve the AutoNation four-day turnaround target for used vehicles.
• Produce high-quality, front-line ready vehicles to increase Used Vehicle Gross and average monthly sales.
• Increase After-Sales Internal Gross by managing the Recall, Reconditioning, and PDI process.
• Manage all internal repair orders written for PDI, CPO, New/Used Required Recalls, and reconditioning service for all used vehicles.
• Participate in service and sales team meetings to provide updates on prior day performance.
• Maintain a schedule of Reconditioning/PDI Service Technician and Porter absences for training, vacation, or personal reasons to ensure proper staffing.
• Identify all store inventory with open recalls, schedule, and complete them when parts are available.
• Liaise with parts/service teams for timely recall completion.
• For non-brand products, liaise with other company stores or non-company stores for recall completion.
• Conduct walk-around inspections with the Used Car Manager of all store-owned vehicles prior to recon to identify inspection/certification needs and requirements to meet AutoNation Appearance Standards.
• Create comprehensive estimates based on inspections and technician findings, including specific work, total cost, and timing.
• Communicate via RPR Compass (when available) to get approval for additional work.
• Ensure all repairs are on a single repair order and closed by the next business day of work completion.
• Manage all Reconditioning within the After-Sales Compass RPR system, maintaining vehicle status.
• Ensure best parts options and correct pricing are used for all recon work.
• Ensure correct labor time and sale amount are used based on an approved labor time guide.
• Ensure each CPO criterion is fulfilled, consistent with OEM and AutoNation Standards.
• Manage Reconditioning Vendor relationships to improve quality, cycle time, and accurate timely invoices.
• Demonstrate behaviors consistent with the Company’s Vision, Mission, and Values.
• Adhere to all company policies, procedures, and safety standards.

Benefits

• Competitive compensation
• 401k matching
• Health insurance
• Dental insurance
• Vision insurance
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, and accessories.
• Access to YouDecide website for offers from top providers and retailers.
• Participation in the DRVPNK mission to raise and donate millions of dollars to cancer research and treatment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED