Reconditioning Manager - AutoNation Acura Colorado Springs

AutoNation • Colorado Springs, CO

2d • Onsite

About The Position

The Reconditioning Manager is responsible for managing, writing, and tracking all Reconditioning, PDI (Pre-Delivery Inspection), and Inventory Recall processes. This role involves communication, work allocation, supervision, and training of technicians and porters to ensure efficient team performance and a compliant reconditioning process. The primary goal is the efficient and timely processing of used vehicle reconditioning, PDIs, and recall completion for all new and used vehicles, supporting the AutoNation four-day turnaround target. Key objectives include increasing used vehicle gross and average monthly sales by providing high-quality, front-line ready vehicles, and increasing After-Sales Internal Gross by effectively managing the Recall, Reconditioning, and PDI processes.

Requirements

• Must meet company’s requirements for employment.
• Valid in-state driver’s license and maintain an acceptable, safe driving record.
• Ability to drive manual transmission vehicles.
• Professional appearance.
• Demonstrated customer service skills.
• High school diploma or the equivalent.
• Ability to read and comprehend written instructions and information.

Nice To Haves

• Previous industry knowledge preferred.
• Production related experience preferred.
• ASE certification preferred.

Responsibilities

• Manage, write, and track all Reconditioning, PDI, and Inventory Recall processes.
• Allocate work, supervise, and train technicians and porters.
• Ensure efficient and timely processing of used vehicle reconditioning, PDIs, and recall completion.
• Support the AutoNation four-day turnaround target.
• Produce high-quality, front-line ready vehicles to increase Used Vehicle Gross and average monthly sales.
• Increase After-Sales Internal Gross by managing the Recall, Reconditioning, and PDI process.
• Be responsible for all internal repair orders written for PDI, CPO, New/Used Required Recalls, and reconditioning service for all used vehicles.
• Participate in service and sales team meetings to provide updates on prior day performance.
• Maintain a schedule of Reconditioning/PDI Service Technician and Porter absences for training, vacation, or personal reasons to ensure proper staffing.
• Identify all store inventory with open recalls, schedule, and complete them when parts are available.
• Liaise with parts/service teams for timely recall completion.
• Liaise with other company stores or non-company stores for recall completion on non-brand products.
• Conduct walk-around inspections with the Used Car Manager of all store-owned vehicles prior to recon to identify inspection/certification needs and requirements to meet AutoNation Appearance Standards.
• Create comprehensive estimates based on inspections and technician findings, including specific work, total cost, and timing.
• Communicate via RPR Compass (when available) to get approval for additional work.
• Ensure all repairs are on a single repair order and closed by the next business day of work completion.
• Manage all Reconditioning within the After-Sales Compass RPR system, maintaining vehicle status.
• Ensure best parts options and correct prices are used for all recon work.
• Ensure correct labor time and sale amount are used based on an approved labor time guide.
• Ensure each CPO criterion is fulfilled, consistent with OEM and AN Standards.
• Manage Reconditioning Vendor relationships to improve quality, cycle time, and accurate timely invoices.
• Demonstrate behaviors consistent with the Company’s Vision, Mission, and Values.
• Adhere to all company policies, procedures, and safety standards.

Benefits

• Competitive compensation
• 401k matching
• Health insurance
• Dental insurance
• Vision insurance
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, and accessories
• Access to YouDecide discounts
• Participation in DRVPNK mission

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED