Reconciliation Officer

GardaWorld•Toronto, ON

1d•Onsite

About The Position

Join a team rich in diversity, respect, and growth to make the world a safer place for families, communities, and businesses. At GardaWorld Cash, we take our security responsibility seriously and strive to inspire trust. Interested in an enriching and meaningful career? Join our ranks! GardaWorld Cash Services is the #1 supplier of cash services in North America and offers you the opportunity of an exciting career. We are hiring a Reconciliation Officer for our Cash Services Division in Toronto, ON.

Requirements

Working/Practical knowledge of Cash Vault Services operations is a key requirement
Strong Knowledge of Computing systems such as: Word, Excel, and MS Office applications
Strong knowledge of current customer base
Reliable, conscientious, and responsible
Highly organized and work with minimal supervision
Strict attention to detail, accuracy in analysis
Exceptional time management and organizational skills
Excellent Customer Service skills
Strong communication skills both oral and written
Eager to work in a fast-paced environment and to cope with pressure and tight timelines

Responsibilities

Review of daily reporting of all customers (For different functions e.g., Deposit Processing, ATM Rec, Cheque investigations, Suspense account management)
AML reporting/verification for client
Billing- Data Collection for Monthly CVS Billing
Assisting Manager with Daily Metrics Data collection
Assisting in investigation of Daily Outages and actioning as required (Pulling TRs, requesting rebalances, performing offsets, maintaining the daily differences tracker)
Assisting with CVS Claim Investigations
Ensuring all programs (Compass & Money Manager) are updated with current information.
Emergency Cash Parcel Management
Responding to customer emails, inquires in a timely & professional manner
Support/Forecasting cash volumes for one of our clients.