Reconciliation Officer

RBC • Toronto, ON

7d • Onsite

About The Position

Finance Shared Services (FSS) is a trusted partner for all platforms and finance teams across the enterprise. We are looking for a motivated Reconciliation Officer to join our amazing team! In this role, you will perform in-depth investigations and be responsible for the effective resolution of issues impacting our clients, operational risk and RBC’s financial results. In FSS, we foster an environment of employee empowerment where you can make an impact by being curious and re-imagining how we do our work. We are bold and outcome focused, turn challenges into opportunities, and turn strength into future strength. Even if you’ve never held a similar position, but you’re interested and relate to the things we’ve outlined so far, we want to hear from you! Please note this is a 1 year contract.

Requirements

• Bachelor’s degree or equivalent practical experience.
• Demonstrated ability to take the initiative to solve problems, curious mindset, take ownership and be accountable.
• Committed to get the job done, collaborative work ethic and win as a team style in a fast-paced environment.
• An innovative thinker who is proactive, is well organized with attention to detail and cares about supporting everyone.
• Passionate about continuous growth and learning. Every challenge is an opportunity for improvement.

Nice To Haves

• Experience with Excel (VLOOKUP, Pivot Tables, SUMIF, etc.)
• Knowledge of General Ledger reconciliation processing and Attestation Policy
• Familiar with RBC applications and products

Responsibilities

• Perform in-depth investigations and be responsible for the effective resolution of issues impacting clients, operational risk and RBC’s financial results.
• Perform reconciliation day to day activities including investigations, problem solving, follow-ups, deadlines, support and reporting that requires the use of various different systems and human interactions.
• Recommend process improvements to enhance efficiency and effectiveness to the quality of service provided.
• Collaborate with caring colleagues and leaders who support development through learning and coaching opportunities.
• Proactively identify issues and challenges to remove obstacles to success.
• Prioritize activities and reports and adjust as needed so that important team objectives and client deadlines are met.
• Act as a coach and provide guidance to resolve issues and update all documented procedures to enhance the ability to provide outstanding service.

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Access to our Learning & Career and Wellness Centres that offer a wide variety of resources for continuous personal and professional growth.
• Opportunity to take on progressively greater accountabilities and build close relationships with team mates, colleagues and clients.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level