Operations Department,Tanzania.Reconciliation Manager

KCB Group•Washington, DC

4d•Onsite

About The Position

The Reconciliation Manager will be responsible for ensuring the accurate and timely reconciliation of various accounts, including Nostro, MNOs, Card, and suspense accounts. This role involves managing outstanding transactions, handling queries from stakeholders, and overseeing a team of reconciliation staff. The manager will also be responsible for staff development, leave planning, and ensuring business continuity.

Requirements

Bachelor’s degree in a Business-related field.
3 years of total minimum experience required.

Nice To Haves

Professional Qualifications
Master’s degree in a Business-related field.

Responsibilities

Ensure all Nostro accounts, MNOs, Card accounts and suspense accounts are reconciled on daily basis with proper details of all outstanding transaction narrated, and advise exceptions to respective units as required.
Follow up on timely clearance of all outstanding transactions.
Checking of all manual reversals and adjustments to different accounts under reconciliation hub and ensuring the accuracy and correctness of reversals done.
Handling queries related to reconciliation operations from all stakeholders.
Apply for write-off or absorption of long outstanding items which cannot be resolved.
Ensure timely submission of returns to all stakeholders.
Ensuring a leave plan is in place and management of staff leave regarding business continuity.
Manage employees and ensure coaching and training of staff in the team by ensuring daily checks on staff activities are in place and cross training.
Any other duties assigned by the supervisor.
Ensure all outstanding items are shared to respective units for action and rectified within agreed time.
Ensuring that customer inquiries related to reconciliation are handled effectively and timely.
Ensure all suspense accounts, card accounts and nostro accounts under reconciliation hub are reconciled on daily basis.