Recertification Specialist

Akron Metropolitan Housing Authority•Akron, OH

3d•$0 - $22•Hybrid

About The Position

Conduct annual recertifications and interim rent changes for public housing tenants in a timely manner in accordance with AMHA/HUD guidelines. This role involves traveling to developments to interview residents, gather income and family composition information, process third-party verifications, calculate rents, and prepare lease documentation. The specialist will also handle retro rent calculations, set up repayment agreements, and manage lease cancellation processes. Additionally, the role requires reviewing and updating EIV reports, maintaining resident files, and providing information to residents regarding reporting requirements and agency procedures.

Requirements

High school diploma or equivalent
One year clerical and/or bookkeeping experience
Proficiency with computers required
Must have a valid Ohio Driver’s License
Must be insurable under AMHA

Nice To Haves

Rent Calculation certification preferred, but required within one (1) year of employment.

Responsibilities

Travel to developments to conduct accurate annual and interim recertifications and rent changes within established time frames.
Interview residents to gather relevant information about income and family composition.
Prepare and send out third-party verifications.
Accurately calculate rents utilizing information obtained from data gathering process.
Prepare appropriate and accurate lease documentation.
Determine retro rent, calculate the underpayment, and schedule the repayment agreement appointment.
Complete all necessary tenant accounting documents and submit for review.
Set up repayment agreement, data enter rent charges, and establish month repayment program.
Request, track, and follow up on all proposed lease cancellations.
Provide all supporting lease cancellation documents to management staff and legal department.
Determine EID eligibility and maintain tracking for 100% of all adult members for up to 48 months and complete rent adjustments as required.
Review, document, and update all EIV reports while maintaining resident confidentiality.
Prepare worksheets and document calculations by hand.
Accurately enter all data into computer and on appropriate logs.
Maintain accurate and up-to-date resident files, including preparation of and follow up on all final paperwork and filing all paperwork in client files and preparing applicable logs.
Log all incoming move in files, audit the new admission, log results, and follow up on all corrections.
Provide accurate and timely information to residents regarding reporting requirements, HUD policies and Agency procedures.
Respond in a timely manner to resident inquiries, and follows-up to ensure resident problems are resolved.
Maintain expert knowledge of applicable AMHA/HUD guidelines.
Maintain positive working relationships with service providers and other social service agencies.
Represent AMHA in a professional and courteous manner at all times.
Testify at hearings as required.
Calculate rent adjustments.
Conduct home/site visits as required.
Complete resident surveys for other departments as necessary.
Other duties as assigned.