Recertification Specialist

Abode • San Jose, CA

1d • Remote

About The Position

Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking an Recertification Specialist for our programs throughout the Bay Area. The Recertification Specialist is responsible for completing accurate and timely annual and interim recertifications for an assigned portfolio of properties in compliance with all applicable local, state, and federal affordable housing regulations. This centralized role ensures ongoing eligibility, rent accuracy, and regulatory compliance for current residents and works closely with Resident Relations Managers, Rent & Revenue, and Compliance staff to maintain housing stability and audit-ready files across the portfolio. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with. Abode Services regularly recognizes employees’ efforts, seeks employees’ input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.

Requirements

• High school diploma or equivalent (GED) required.
• 3-5 years' experience working with tax credit or other affordable housing program rules and regulations completing annual/interim recertifications.
• Valid and current Certified Occupancy Specialist (COS) designation, Tax Credit Certification or ability to successfully attain certification within six months of hire date.
• Strong knowledge of LIHTC and layered subsidy programs.
• Ability to manage multiple deadlines across a multi-property portfolio.
• Reliable transportation or access to a vehicle is required to work in an office, attend in-person meetings, and offsite events.
• Must be willing to travel between multiple counties to properties and administration offices within Abode’s portfolio with reliable transportation to ensure timely arrival to the office or Abode worksites.
• Excellent verbal and written communication, organizational, and time management skills.
• Strong analytical and problem-solving skills with meticulous attention to detail for regulatory accuracy.
• Ability to work well independently and collaboratively with teams.
• Proficiency in Microsoft Office programs, systems, and platforms with experience with property management software like YARDI or similar.
• Ability to learn and use required mobile devices and business-related applications.
• Outstanding communication skills and high degree of emotional intelligence, cultural humility, with a proven track record to build and maintain effective relationships with a wide variety of internal and external contacts.

Responsibilities

• Manage annual and interim recertifications for an assigned portfolio of properties, ensuring completion within required regulatory timelines.
• Provide notices and collect documents in coordination with site staff, review those documents, and verify household income, assets, and composition in accordance with LIHTC, HUD, HOME, and other applicable regulatory requirements.
• Calculate rents, utility allowances, and income limits accurately based on regulatory guidance.
• Prepare, review, and finalize recertification documentation for compliance and accuracy prior to approval.
• Coordinate with Resident Relations Managers, service providers, or other on-site staff to schedule resident appointments and obtain required documentation.
• Provide guidance to site staff regarding resident recertification requirements and deadlines.
• Partner with Rent & Revenue teams to ensure rent changes resulting from recertifications are implemented correctly and in a timely manner.
• Ensure all recertification files meet regulatory, local/state/federal programs, and internal/external audit standards.
• Maintain complete, organized, and audit-ready resident files in property management system or designated file system.
• Identify discrepancies or compliance risks and escalate complex cases to the Recertification Manager.
• Stay current on regulatory updates affecting ongoing eligibility and recertification requirements.
• Enter and maintain accurate recertification data in the property management system (e.g., Yardi, Rent Café) using accurate workflows and correspondence documents.
• Track recertification deadlines and productivity or KPI metrics for assigned portfolio and provide reporting for upper-level management review.
• Assist with preparation for internal/external audits, funder reviews, and regulatory monitoring.
• Complete required organization and position-specific training to maintain compliance.
• Other duties as assigned.

Benefits

• 100% paid health, vision, and dental options
• 19 PTO days & 12 Holidays per year
• Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more
• 3% retirement match/contribution
• Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED