Recertification/Compliance Specialist

MMS Group • Steubenville, OH

12d • Onsite

About The Position

MMS Group is seeking an experienced Recertification/Compliance Specialist for a 100-unit residential property located in Steubenville, Ohio. This role demands organization and great attention to detail. Your daily tasks will include conducting interviews, processing paperwork, interacting with various vendors and agencies, and assisting with administrative and leasing tasks to keep the management office running smoothly. The Recertification/Compliance Specialist must proficiently multitask within specific time constraints.

Requirements

• Three+ years of low-income, senior, or housing-related programs experience.
• Knowledge of rental assistance and affordable housing programs.
• Experience with RealPage OneSite or similar property management software.
• Proficient in Microsoft Office (Word, Excel, Outlook).

Nice To Haves

• Associate degree in Marketing and/or Business, preferred.
• COS, TCS, MORS, BOS, CMH, or AHM certifications (preferred).
• Independence: Capable of working in a challenging environment with minimal direction.
• Problem-solving: Solution-oriented thinking skills are highly valued.
• Organizational Skills: Ability to work independently, organize tasks, manage time, and prioritize projects.
• Communication: Excellent verbal and written communication and interpersonal skills.
• Confidentiality: Ability to maintain the confidentiality of tenants and management company.
• Teamwork: Ability to work harmoniously with other employees.
• Cultural Sensitivity: Ability to work professionally with diverse ethnic and low-income families.
• Technical Literacy: Ability to read and understand technical documentation such as federal housing regulations and associated policies and procedures.

Responsibilities

• Maintain Waiting List: Keep the property waiting list current.
• Applicant Interviews: Conduct interviews with applicants and determine their eligibility.
• Data Collection: Coordinate on-site data collection and process resident information.
• Resident Interviews: Schedule resident recertification interviews.
• Income and Rent Calculation: Ensure accurate calculation of income, assets, and rent levels.
• Compliance Approval: Seek and obtain Compliance Department approval for new move-ins and selected recertifications.
• Move-In/Move-Out Coordination: Collaborate with maintenance staff to ensure timely move-in/move-out of residents.
• Apartment Inspections: Coordinate apartment inspections for recertifications.
• File Maintenance: Maintain resident files in accordance with company and regulatory agency policies.
• Office Assistance: Assist office staff with various tasks, including social media marketing.
• Additional Duties: Perform other duties outlined in the job description.

Benefits

• Competitive salaries
• Opportunities for growth and advancement through continuous training and education programs
• 12 paid holidays per year
• Up to 2 weeks PTO in the first year, increasing with tenure
• Comprehensive Medical, Dental, and Vision plans available after 60 days of employment
• Health Reimbursement Account: Up to $3K per calendar year
• Company-paid life insurance
• Company-matched 401(k) retirement savings plan
• Company-paid certifications and licensing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree