About The Position

Tryfacta is seeking a Receptionists/Secretaries, Except Legal, Medical, and Executive for our client in 508 Main St. Buffalo, NY 14202. This is a 6-month contract assignment. The role involves acting as an office assistant for counseling staff, performing clerical tasks such as data entry and error resolution in participant cases, opening new cases, verifying appointments, filing documents, and assisting with service authorizations. Additional duties include managing incoming and outgoing mail, monitoring office supply inventory, and handling reception duties like answering phones, greeting participants, and answering general service-related questions. The position may also require taking on other reasonable administrative/clerical duties as needed.

Requirements

  • Data entry
  • Error resolution
  • Opening new cases
  • Verifying appointments
  • Filing paper and electronic documents
  • Assisting/creating authorizations for service
  • Sending communications via email and US Mail
  • Mail clerk duties (incoming and outgoing mail)
  • Monitoring office supply inventory
  • Answering phones
  • Greeting participants
  • Answering general questions regarding services

Responsibilities

  • Act as an office assistant for counseling staff.
  • Assist with clerical tasks such as data entry and error resolution in existing participant cases to ensure compliance.
  • Open new cases.
  • Verify appointments.
  • File paper and electronic documents.
  • Assist with and create authorizations for service.
  • Send communications via email and US Mail.
  • Perform mail clerk duties (incoming and outgoing mail).
  • Monitor office supply inventory.
  • Perform reception duties: answer phones, greet participants, and answer general questions regarding services.
  • Take on other reasonable administrative/clerical duties as needed.
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