Receptionists/Secretaries, Except Legal, Medical, and Executive

Cynet Systems•Buffalo, NY

4d•Onsite

About The Position

This role serves as an office assistant for counseling staff, providing essential clerical support. The position involves ensuring compliance through accurate data entry and error resolution in participant cases, managing the opening of new cases, and verifying appointments. Key duties include maintaining filing systems for both paper and electronic documents, assisting with and creating service authorizations, and handling all incoming and outgoing mail correspondence. The role also requires monitoring office supply inventory and providing reception coverage, which includes answering phones and greeting visitors. Additionally, the receptionist will respond to general inquiries about the organization's services and undertake other reasonable administrative and clerical duties as needed.

Requirements

Ability to perform data entry and error resolution in existing participant cases to ensure compliance.
Ability to open new cases and verify appointments.
Ability to file paper and electronic documents.
Ability to assist with and create authorizations for service.
Ability to send communications via email and US Mail.
Ability to perform mail clerk duties including processing incoming and outgoing mail.
Ability to monitor office supply inventory.
Ability to perform reception duties including answering phones and greeting participants.
Ability to answer general questions regarding organizational services.
Data Entry skills.
Clerical Support skills.
Filing skills.
Reception skills.
Inventory Monitoring skills.
Customer Service skills.
Administrative Support skills.

Responsibilities

Act as an office assistant for the counseling staff to assist with clerical tasks.
Ensure compliance through data entry and error resolution in participant cases.
Manage the opening of new cases and verification of appointments.
Maintain filing systems for both paper and electronic documentation.
Create and assist with service authorizations.
Handle all incoming and outgoing mail correspondence.
Monitor and maintain office supply inventory levels.
Provide reception coverage by answering phones and greeting visitors.
Respond to general inquiries regarding the organization's services.
Take on other reasonable administrative and clerical duties as needed.