Receptionist, Youth Center

RISEBORO COMMUNITY PARTNERSHIP•New York, NY

7d•$25 - $25•Onsite

About The Position

The Receptionist is responsible for providing a welcoming and professional first point of contact for visitors, clients, and callers. This position manages a multi-line telephone system, greets and assists visitors, provides support with program applications, and performs a variety of clerical and administrative duties to ensure the reception area operates efficiently and professionally.

Requirements

Must have a passion for working with community
Must be team-oriented, working well with others to inspire success
Must be dynamic, organized, detail-oriented and able to multi-task handling incoming calls and walk-in traffic concurrently; take initiative and work independently on tasks
Proficiency with MS Office Suite
Bilingual in English and Spanish is required
High School Diploma or High School Equivalency required.

Nice To Haves

Clerical and customer service experience a plus

Responsibilities

Answer and direct incoming calls using a multi-line telephone system in a courteous and professional manner.
Greet, welcome, and assist visitors, clients, staff, and community members.
Provide information and general assistance regarding programs, services, and office procedures.
Maintain an organized, clean, and welcoming reception area.
Receive, sort, distribute, and prepare daily mail.
Receive and coordinate deliveries, notify appropriate staff of incoming packages and materials, and ensure packages are promptly removed from reception area.
Perform routine clerical duties, including scanning, filing, copying, and data entry.
Assist with distribution of program enrollment applications and other relevant program documents as necessary; Maintain accurate and organized electronic and paper records
Call youth via internal radio to facilitate parent pick-up and dismissal
Ensure that all visitors, vendors and participants are properly screened utilizing the Visitor Management System
Entering and updating participant enrollment information for all new program participants associated with Discretionary program
Collect, review, and organize attendance sheets submitted by participating programs to ensure attendance records are complete and accurate; record and maintain accurate attendance records
Update and maintain emergency contact log as new participants enroll or as participant information changes.
Communicate professionally and respectfully with individuals from diverse backgrounds.
Provide general administrative support to staff and other departments as assigned.