RECEPTIONIST

UHS•Washington, DC

22d•Onsite

About The Position

The Psychiatric Institute of Washington provides comprehensive behavioral healthcare for children, adolescents, adults, and senior adults suffering from mental health and addictive illnesses. PIW is a 130 bed, short-term, acute care hospital offering inpatient, partial and intensive outpatient hospitalization, as well as specialized treatment programs for chemical dependency. PIW has an excellent reputation as an innovative hospital with caring, dedicated staff, experienced in the delivery of behavioral healthcare. Situated in the safe, historical Tenleytown neighborhood, PIW is one mile from the Tenleytown Metro stop and within walking distance to local cafes and restaurants. The role: The Front Desk Intake Receptionist is responsible for greeting and assisting all patients and visitors, answering the switchboard, following the facility policies when greeting and assisting all patients.

Requirements

High School Graduate or GED required
BLS certification
Two or more years experience on a multi-line telephone switchboard, preferably in an inpatient hospital, mental health facility or detox facility a plus care

Responsibilities

Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner in a timely fashion.
Provide clerical support to the Intake team
Assists with various clerical duties as well as utilization of the paging system to announce callers and codes as required.
Document and make notification of all incoming deliveries.
Assist with assessment and registration of patients, collect insurance and patient identification. Will administer and assist with complete appropriate paperwork for new admissions.