Experienced Receptionist
About The Position
Rebecca Kay Sapp Law Firm is looking for an experienced, professional, and dependable Receptionist to join our team at our Lilburn office. Our Receptionist is one of the first people our clients interact with, so we are looking for someone who understands the importance of providing an excellent first impression. The right candidate will be friendly and compassionate while also being organized, efficient, confident on the phone, and comfortable working in a busy professional office. At least one year of previous receptionist, front desk, or administrative experience is strongly preferred. Previous experience in a law firm, medical office, or other professional office environment is a plus. This is a great position for someone who enjoys helping people, likes staying busy, and takes pride in keeping an office organized and running smoothly.
Requirements
- At least 1 year of receptionist, front desk, customer service, or administrative experience is preferred
- Professionalism: Representing the firm with every interaction
- Dependability: Excellent attendance and punctuality
- Organization: Ability to manage multiple responsibilities
- Friendliness and Compassion: Patience and respect for clients, especially those in difficult situations
- Comfortable on the Phone: Confident communication with various professionals
- Team Player: Willingness to assist coworkers
- Flexibility: Adaptability to changing office needs
- Detail-Oriented: Accuracy in handling information
- Comfortable with Technology: Proficiency with computers, email, Microsoft Office, and ability to learn new software
Nice To Haves
- 1+ year of receptionist, front desk, or administrative experience
- Previous law firm experience
- Previous experience in a medical or other professional office environment
- Experience handling a multi-line or high-volume phone system
- Experience handling confidential or sensitive information
- Bilingual in English and Spanish is strongly preferred
Responsibilities
- Answering incoming calls promptly, professionally, and with a friendly attitude
- Determining the purpose of calls and directing callers to the appropriate person or department
- Taking accurate and detailed messages
- Greeting clients, visitors, vendors, and other guests
- Maintaining a professional, clean, and welcoming reception area
- Assisting clients with document drop-offs, paperwork, and other basic needs
- Receiving, sorting, and distributing incoming mail, packages, and deliveries
- Preparing and processing outgoing mail and shipments
- Preparing, assembling, and mailing legal demand packages
- Scanning, uploading, organizing, and distributing documents
- Assisting with scheduling appointments, consultations, and meetings
- Preparing conference rooms for meetings and client appointments
- Maintaining office supplies and notifying management when items need to be reordered
- Providing backup coverage for other receptionists and legal assistants when they are out of the office
- Assisting attorneys, legal assistants, case managers, and management with administrative tasks and special projects
- Assisting with office events, employee celebrations, and firm gatherings
- Setting up and breaking down birthday celebrations, work anniversaries, holiday parties, catered lunches, trainings, and other group events
- Assisting with catering deliveries, food setup, and cleanup
- Helping maintain clean and organized common areas throughout the office
- Assisting with marketing or community events when needed
- Performing other administrative and office-support duties as assigned
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
