Receptionist

Entropy HealthWyoming, MI
Onsite

About The Position

Focus Clinic is seeking a warm, organized, and tech-savvy Receptionist to serve as the welcoming face of our clinic. In this vital front-desk role, you’ll help ensure that every child and parent feels valued, supported, and cared for from the moment they walk through our doors. The ideal candidate is compassionate, efficient, and thrives in a fast-paced environment where professionalism and empathy go hand-in-hand. If you’re passionate about helping families and want to be part of a mission-driven healthcare team that’s transforming how ADHD and learning differences are understood, we encourage you to apply.

Requirements

  • Prior experience in a front-desk or administrative role, preferably in healthcare.
  • Strong interpersonal and written communication skills
  • Demonstrated ability to multi-task and prioritize in a dynamic environment
  • Proficiency with computer systems, including electronic health records (EHR)
  • Calm, compassionate, and professional demeanor when interacting with children and families
  • Commitment to Focus Clinic’s mission and values of integrity, empathy, and excellence

Responsibilities

  • Greet and check in patients and families with warmth, patience, and professionalism
  • Answer phone calls, respond to messages, and manage appointment scheduling
  • Collect and verify patient forms, insurance information, and payments
  • Maintain a calm and organized front desk environment, even during busy times
  • Communicate effectively with clinical staff to ensure smooth patient flow and timely care
  • Manage confidential information in full compliance with HIPAA and clinic policies
  • Assist with administrative projects and daily operational tasks as needed

Benefits

  • Access ongoing professional development and training opportunities
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