Receptionist

Trophy Nissan • Mesquite, TX

26d • Onsite

About The Position

Trophy Nissan is hiring an experienced Bilingual Front Desk Receptionist (English/Spanish) to join our team in Mesquite, Texas. As one of the first people our customers meet, you'll play an important role in creating a welcoming, professional, and exceptional dealership experience. This position combines front desk reception, customer service, and administrative responsibilities in a fast-paced automotive dealership. We're looking for someone who is friendly, dependable, organized, detail-oriented, and comfortable interacting with customers throughout the day. Bilingual fluency in English and Spanish is preferred. Previous receptionist, administrative, or customer service experience is required. We provide PAID TRAINING and believe in promoting from within, giving motivated team members opportunities to build a long-term career with Trophy Nissan.

Requirements

• Bilingual English/Spanish preferred
• Ability to communicate effectively with customers in both English and Spanish
• Previous receptionist, administrative, front desk, or customer service experience required
• High school diploma or equivalent
• Excellent verbal and interpersonal communication skills
• Strong organizational and time-management skills
• Detail-oriented and able to manage multiple priorities
• Dependable with a strong attendance record
• Comfortable working in a fast-paced customer-facing environment
• Positive, professional attitude
• Ability to work flexible hours and weekends
• Professional appearance and demeanor

Responsibilities

• Greet customers promptly and professionally
• Create a friendly and welcoming first impression for dealership guests
• Direct customers to the appropriate department or team member
• Communicate effectively with English- and Spanish-speaking customers
• Accurately enter and update customer information in our CRM
• Assist customers with license plate pickup and related requests
• Perform general front office and administrative duties
• Coordinate incoming and outgoing FedEx and UPS deliveries
• Communicate professionally with customers and dealership team members
• Maintain an organized and professional front desk area
• Follow a consistent and reliable work schedule
• Demonstrate professionalism, integrity, and ethical business practices in every interaction
• Follow dealership policies and safety procedures
• Assist with additional administrative and customer service duties as needed

Benefits

• Paid Training
• Competitive pay based on experience
• Medical, Dental, and Vision Insurance
• Flexible Spending Account
• 401(k) with Company Match
• Life Insurance
• Employee Discounts
• Opportunities for Advancement
• Career Growth with an Established Dealership

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED