Receptionist

DKK Consulting, Inc.•West Palm Beach, FL

26d•$18 - $20•Onsite

About The Position

DKK is looking for a Receptionist who is interested in a unique opportunity to work within an established firm (20+ years). We need an individual to serve as a key point of contact for our engineering and construction firm. This position will be responsible for managing incoming calls and communications, supporting day-to-day administrative functions, coordinating with clients and subconsultants, assisting with Requests for Proposals (RFPs), and ensuring timely follow-up on outstanding items. In short, DKK is not looking for an employee, we are looking for a team member ready to make an impact!

Requirements

2+ years of administrative, receptionist, project coordination, or office support experience.
Prior experience working for an engineering, construction, architecture, surveying, or similar professional services company is required.
Professional and confident telephone manner.
Experience preparing or coordinating RFPs.
Strong follow-up skills and ability to take initiative without constant supervision.

Nice To Haves

Permitting experience is a plus.
Spanish is a plus.

Responsibilities

Greet guests and clients when they come in.
Answer and manage all incoming phone calls in a professional and courteous manner.
Direct calls and messages to the appropriate team members.
Serve as a primary point of contact for clients, prospective clients, vendors, subconsultants, and other external contacts.
Make outbound calls to prospective clients and project leads to gather information, qualify opportunities, and follow up on potential projects.
Maintain accurate records of calls, contacts, leads, and follow-up activities.
Respond to general emails and communications as needed.
Assist with data entry, document preparation, scheduling, and tracking of project-related information.
Perform general administrative and clerical duties to support the engineering and project management teams.
Help maintain company databases, contact lists, and project tracking systems.
Assist with preparing and distributing Requests for Proposals (RFPs) to subconsultants.
Identify and contact appropriate subconsultants for project-specific needs.
Track RFP responses and follow up with vendors who have not responded.
Compile proposals and pricing received from subconsultants for review by project management.
Maintain an organized RFP tracking system and ensure deadlines are met.
Help ensure commitments and deadlines are not overlooked.
Maintain consistent communication until outstanding items are resolved.
Maintain accurate data entry and reporting within company systems.