Entry Level Receptionist

CU Answers • Grand Rapids, MI

2d • Onsite

About The Position

We’re looking for a proactive, detail-oriented Receptionist to support our management team, front-desk operations, and the Client Services & Education teams. This role is essential to creating a positive experience for clients, guests, and staff while keeping daily operations running smoothly. If you enjoy helping people, staying organized, and working in a fast-paced team environment, this position is a great fit.

Requirements

• High school diploma or equivalent
• 1–2 years of administrative or customer service experience is preferred.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Excellent typing, phone, and general clerical skills.
• Strong organization, accuracy, and attention to detail.
• Ability to multitask, meet deadlines, and take initiative.
• Friendly, positive attitude and strong communication skills.
• Ability to work effectively with both clients and internal staff.
• Discretion with confidential or sensitive information.
• Reliable, consistent attendance is a must.

Responsibilities

• Serve as part of the front-desk team, greeting visitors, answering calls, and ensuring a welcoming office environment.
• Support CUAnswers Officers, Management, and the Client Services & Education teams with a variety of administrative tasks.
• Partner with your supervisor to manage daily responsibilities and provide backup support to other Administrative Assistants.
• Assist the Facilities Team with general office maintenance and delivery needs when required.
• Maintain a positive, professional attitude and contribute to a cooperative team culture.

Benefits

• Opportunities to learn, grow, and support multiple departments.
• A role where you directly contribute to creating an exceptional client and staff experience.
• A mission-driven cooperative organization focused on serving credit unions and their communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED