Receptionist/Administrative

FORTUNE SOCIETY INC•New York, NY

1d•$26 - $26•Onsite

About The Position

Responsible for greeting our participant’s and visitors. Logging in current participants in and out of system. Assuring all new participants completed a Tier 1 form and informing Admissions Supervisor of new intakes.

Requirements

High school diploma, GED/HSE and/or appropriate education, training or experience preferred
Basic skills using a computer in a professional environment, including using Microsoft Office
Excellent verbal communication skills
Excellent interpersonal skills and telephone manner
Ability to stay calm in a fast paced environment and always maintain a courteous manner

Nice To Haves

Bi-lingual English/Spanish a plus
Relevant personal experience is a plus

Responsibilities

Greet agency clients, volunteers and visitors in a friendly and respectful manner, determine their purpose for coming to the agency and refer them to appropriate staff;
Maintain daily logs of clients, volunteers/interns and visitors;
Operate agency switchboard, responding to incoming telephone calls, providing information in response to caller inquiries, routing calls to appropriate staff and taking clear, detailed written telephone messages where appropriate;
Distribute Tier 1 Assessment forms to incoming clients and escort them to Admissions;
Operate fax machine, copier and agency postage machine;
Ensure agency mail delivery/pick-ups to and from agency’s two locations;
Date stamp and route incoming mail to appropriate staff;
Maintain and update staff telephone directory and mailboxes;
Maintain and update reception area bulletin boards; and
Monitor the weapon detection system to ensure safety and compliance, promptly identifying any incidents involving detected weapons. Notify the supervisor immediately of any incidents and communicate with the individual to address the situation appropriately.
Perform other related duties as needed.