Receptionist

H.I.G. Capital•New York, NY

66d•$60,000 - $70,000•Onsite

About The Position

As the first impression of a leading global private equity investment firm, this role requires a welcoming and warm professional capable of fielding a high-volume switchboard and welcoming guests. The ideal candidate is an organized, detailed, and service-oriented self-starter with extensive experience handling a wide range of administrative tasks. This individual anticipates the needs of those they support and manages competing priorities calmly and efficiently, displaying sound judgment in various situations to achieve positive outcomes.

Requirements

A high school diploma and a minimum of two years of relevant experience required.
Proficiency in the Microsoft Office Suite required.
Excellent written and verbal communication skills are required.
Confidentiality, sound judgment and the ability to successfully build and maintain strong professional relationships with key partners and peers is essential.
Exceptional interpersonal skills, reliability and punctuality are essential.
Occasional availability during non-business hours to assist with urgent tasks, such as last-minute travel changes.

Nice To Haves

College degree preferred.
Knowledge of Concur and Salesforce preferred.

Responsibilities

Field a high volume switchboard by correctly directing calls to the appropriate individuals, always maintaining a calm, professional demeanor.
Apply good judgment in screening calls and determining call priority during peak periods, adhering to company guidelines and protocols.
Greet visiting employees and guests warmly and professionally, provide a high level of service and assistance.
Communicate company information such as location and directions clearly and accurately.
Provide clerical support such as inputting data, maintaining logs and distributing mail.
Adhere to company security protocols and ensure that a company representative always escorts guests.
Serve as the main point of contact for delivery services, vendors, and couriers.
Process and reconcile travel and expense reimbursement requests while adhering to company policy and guidelines.
Coordinate travel arrangements for domestic and international travel, assuring optimization of traveler’s time in conjunction with their schedule.
Responsibilities will include; booking of flights, hotel accommodations, transportation, reservations, preparing itineraries, and coordination of meetings.
Maintain detailed calendars, contacts, and databases potentially for multiple professionals, while maintaining accuracy and confidentiality.
Coordinate logistics for both internal and external meetings and conferences; including video conferencing, catering, preparing meeting materials, printing and binding presentations.
Coordinate and manage department activities and special events, as requested.
Manage sensitive information with the utmost confidentiality.
Act as a team player with peers, providing support when necessary.
Execute on internal ad hoc projects and responsibilities, as requested.