Receptionist

Barksdale Federal Credit Union • Shreveport, LA

13d • Onsite

About The Position

The Receptionist serves as the first point of contact for members and visitors by answering incoming telephone calls, greeting members and guests as they enter the branch in a professional and courteous manner, and directing inquiries to the appropriate employee or department. This position provides general information and assistance to members while performing a variety of administrative and clerical duties that support daily branch operations. Responsibilities include assisting branch personnel with operational and administrative tasks as needed while maintaining the confidentiality of member information and ensuring compliance with all credit union policies and procedures.

Requirements

• High school diploma or equivalent
• Basic understanding of financial services and products provided by the credit union
• General knowledge of bank teller policies and procedures
• Excellent communication and interpersonal skills
• Proficiency in basic computer skills and willingness to learn new software/systems
• Must submit all employment applications electronically.
• Must pass a comprehensive background check, drug screening, and an online skill assessment.

Responsibilities

• Serve as the first point of contact for members and visitors.
• Answer incoming telephone calls.
• Greet members and guests professionally and courteously.
• Direct inquiries to the appropriate employee or department.
• Provide general information and assistance to members.
• Perform a variety of administrative and clerical duties to support daily branch operations.
• Assist branch personnel with operational and administrative tasks as needed.
• Maintain the confidentiality of member information.
• Ensure compliance with all credit union policies and procedures.

Benefits

• Medical, Dental & Vision Insurance
• 24/7 Teledoc Health Access
• Mental Health Support (EAP)
• Paid Life & Long-Term Disability Insurance
• Wellness Programs
• Generous Paid Time Off (156 hours annually)
• 8 paid holidays
• Volunteer Time & Opportunities
• 401(k) with Company Match
• Financial Wellness Tools (advising, membership, education)
• Education Assistance Program (up to 90% tuition reimbursement)
• Career Development (in person and online training, certifications, leadership programs)
• Employee Recognition & Milestones (service anniversary program)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED