Receptionist

VANGUARD TRUCK CENTERS LLC•Cahokia, IL

5d•$18 - $20•Onsite

About The Position

A Receptionist is needed for a fast-paced work environment to provide administrative support to the dealership. This includes various administrative activities such as processing payments, maintaining cash schedules, and occasional accounting duties. Receives callers at the dealership, determines the nature of their business, and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages, and provides basic information to all callers.

Requirements

Detail oriented, highly organized, and motivated to provide great customer service
Requires a strong sense of urgency
Computer skills and accounting knowledge are required
Organized, dependable, and accurate
Minimum of 3 years of accounts receivable scheduling, and general office experience
General computer knowledge
Requires good verbal and written skills.
Must be able to effectively communicate at all levels of the organization.
Solid basic math and Microsoft Excel skills required
Basic reasoning ability and good conflict management skills
Valid Drivers’ License
Background screening is a mandatory pre-requisite for employment consideration.

Nice To Haves

Industry experience a plus

Responsibilities

Greets showroom customers and determines the nature of their visit.
Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson.
Answers incoming phone calls.
Directs caller to appropriate department or individual or takes a thorough message.
Communicates with callers and visitors in a professional, friendly, and efficient manner.
Communicates messages to the appropriate parties in a timely manner.
Types memos, correspondence, reports, and other documents.
Assists service customers during the morning and evening service rush whenever possible.
Assists with clerical duties as requested.
Maintains a professional appearance.
Operating as a liaison between the parts and accounting departments, including resolving discrepancies between vendor invoices and warehouse records, freight charges, and similar issues
Accurately research discrepancies in the parts inventory system, including communication with parts management and warehouse managers, coordination with accounts payable personnel, and others within the company
Providing proper accounting/coding for parts and freight invoices
Maintaining accurate records of details performed
Additional responsibilities as needed