Receptionist

General Atlantic•New York, NY
•$60,000 - $90,000•Onsite

About The Position

General Atlantic is actively seeking a highly skilled Receptionist that will collaborate and partner with our current Receptionist team who actively maintain a consistent and seamless service for all General Atlantic guests in our New York City office. This will be a temporary to permanent position.

Requirements

  • 3+ years of reception experience
  • Excellent communication skills, written and oral, able to articulate and communicate with customers and management and staff
  • Comfortable working in Outlook, Excel, Box, and Zoom systems
  • Highly analytical coupled with strong intuition; able to think and react quickly
  • Strong project management skills – time management, pattern recognition, prioritization and strong judgement are critical; ability to work well under pressure without compromising quality
  • Strong attention to detail, exceptional follow through and consistently delivers results
  • Ability to work independently and proactively in a high performing global organization. Highly collaborative and capable of working effectively cross functionally.
  • Demonstrated maturity and professional presence, comfortable interacting with senior executives
  • Excellent communication skills, both verbal and written
  • Highly motivated, inquisitive, and positive can-do attitude

Responsibilities

  • Answer telephone calls and directs callers to appropriate department/associates
  • Coordinate conference room reservations for multiple front of house meeting rooms. Proactively review meeting calendars to address conflicts
  • Order catering and assist with the set up and removal of food & beverages as needed
  • Monitor and reset all meeting rooms to ensure they are prepared for back-to-back meetings
  • Initiate audio visual meetings. Dial in Zoom meetings as needed
  • Meet and greet guests providing excellent hospitality and addressing their needs
  • Reserve guest offices for visiting employees from other General Atlantic offices
  • Respond to member/guest suggestions, concerns, and complaints in a timely and professional manner, escalate to management as needed

Benefits

  • Competitive compensation
  • Comprehensive health, dental, and vision insurance plans
  • Retirement savings plan with employer matching
  • Professional development opportunities and ongoing training
  • Collaborative and inclusive work culture with opportunities for advancement
  • medical insurance
  • retirement savings contributions
  • mental and physical health resources
  • an equal pay program
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