Receptionist

FitzGerald Financial Group - Division of TowneBank Mortgage • Williamsburg, VA

28d • Onsite

About The Position

TowneBank has a culture that has a commitment to exquisite service for its members that will lead to its ability to create a reasonable rate of return for its shareholders, a bright future for its dedicated bankers, and a leadership role for the bank in promoting the social, cultural, and economic well-being of its community. It embraces its hometown banking philosophy, where its family members, directors and employees are active volunteers, serving on numerous boards and donating their time and talents to local organizations.

Requirements

• Excellent customer service skills
• Excellent telephone skills

Nice To Haves

• Computer experience (Word and Excel)

Responsibilities

• Welcomes members to TowneBank, determines the nature of their business and directs them to the appropriate person or department
• Operates the department’s or branch’s main telephone switchboard and assists callers by transferring them to the appropriate party or taking messages from the caller
• Becomes familiar with TowneBank’s locations, hours, telephone numbers and individuals so that routine questions can be answered with ease
• Types memos, correspondence, reports and other documents as needed
• Assists the branch or department team with a variety of day-to-day duties as requested
• Assists with copy projects
• Displays a professional appearance and behavior
• Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed