Receptionist

Universal Engineering Sciences•Lehigh Acres, FL

6d•Onsite

About The Position

The receptionist will be the first point of contact for visitors and clients, handling incoming calls, directing inquiries, scheduling appointments, and maintaining a welcoming reception area. Strong communication, organizational skills, and a positive attitude are essential.

Requirements

High school diploma; additional certification in Office Management is a plus
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite and collaboration platforms such as Microsoft Teams and SharePoint.
Strong relationship-building, problem-solving, and organizational skills.
Exceptional written, verbal, and presentation communication skills.

Responsibilities

Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Arrange travel and accommodations, and prepare vouchers
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Perform additional duties as assigned.