Receptionist - Private Country Club

Windstar on Naples Bay•Naples, FL

2d•Onsite

About The Position

Windstar on Naples Bay is seeking an energetic, outgoing self-starter to work the front reception area for a member-only club. This is a highly visible position within the club and is the first point of contact for Members, so a genuine sense of wanting to help people is a must. The qualifying candidate should be a polished, professional, customer service-oriented individual. We offer competitive wages and benefits and a great team environment!

Requirements

Must be ENERGETIC, FRIENDLY, ACCOMMODATING, PERSONABLE, and able to multitask!
Minimum 2 years of office/administrative experience required, with a High School diploma or equivalent.
Excellent written and verbal communication skills with the ability to effectively work with all levels of Club management, staff, members, and prospective members.
Highly proficient in Canva and Microsoft Office.
Completeness and accuracy in all works.
Must have/maintain a professional appearance.

Nice To Haves

Knowledge of social media, website updating, and Jonas software is preferred.
Customer service and hospitality background preferred.

Responsibilities

Answers phone and provides information or refers callers to others.
Greets Members, guests, vendors, salespeople, general “walk-ins”, and internal associates by providing front-line information, direction, and assistance.
Distribution and organization of incoming/and outgoing mail. Delivers all department their mail daily.
Distributes a variety of internal Club communications collateral such as flyers, menus, reports, surveys, letters/mailings, special event programs, signage, digital signage, and other member correspondence as needed.
Takes all dining and function reservations for the members and assists them with online reservations.
Performs clerical duties, including typing, filing, copying, faxing, laminating, scanning, and composing correspondence for both management and members.
Tracks usage of office supplies and requests orders before supplies run out.
Will be relied upon to assist throughout the club as needed or assigned.