RECEPTIONIST- FULL TIME

Hanania Automotive GroupPittsburgh, PA
Onsite

About The Position

At Hanania Automotive Group, we pride ourselves on delivering exceptional customer experiences. We are seeking a friendly and professional Receptionist at Porsche to join our team and be the first point of contact for our valued customers. As a Receptionist, you will play a crucial role in ensuring smooth communication within our organization and providing a welcoming atmosphere for all visitors. You will be responsible for greeting customers, answering inquiries, managing calls, and maintaining the reception area.

Requirements

  • High School Diploma or GED required.
  • Prior customer service experience is preferred.
  • Proficiency in MS Office applications (Outlook, Excel, Word).
  • Excellent written and verbal communication skills.
  • Strong professional demeanor and appearance.
  • Ability to work well with others and manage multiple phone lines.
  • Must be flexible with shift availability.
  • Ability to sit for prolonged periods and work on a computer.
  • Must be able to lift up to 15 pounds and perform various physical tasks (bending, stretching, kneeling, squatting).
  • A valid driver's license.
  • Must pass background check and hair follicle drug screen.

Responsibilities

  • Greet customers, guests, and visitors with warmth and professionalism, setting the tone for their experience.
  • Answer phones efficiently, transfer calls, and take messages while providing helpful information to customers with genuine care.
  • Assist customers with payments, ensuring a smooth and friendly checkout process.
  • Keep our refreshment area stocked with snacks and beverages, creating a cozy space for visitors.
  • Ensure the reception area is clean, organized, and inviting, reflecting our commitment to customer satisfaction.
  • Work closely with team members and departments, fostering a cooperative spirit and sharing important updates.
  • Complete closing transaction documents accurately and balance the cash drawer to maintain financial integrity.
  • Be open to performing other duties as assigned, contributing to the overall success of our team.

Benefits

  • A competitive compensation package for your skills.
  • A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans, to ensure you're well-equipped.
  • Ongoing training and development opportunities.
  • A collaborative work culture within a reputable, family-owned business
  • Great facilities and equipment that will make your efforts even more efficient.
  • Exclusive employee discounts on vehicle purchases, parts, and services to reward your tireless efforts.
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