Receptionist - Front Desk

FICS, Inc. • Addison, TX

2d • Onsite

About The Position

Be the Friendly Voice and Face of Our Office. Are you someone who thrives on creating positive first impressions and keeping things running smoothly? FICS is looking for a professional, personable Receptionist to serve as the first point of contact for our customers, partners, and employees in a fast-paced, technology-driven office environment. In this role, you’ll be the heartbeat of our front desk—connecting people, supporting teams, and helping create a welcoming, organized workplace every day.

Requirements

• Strong communication and customer service skills
• Professional, approachable appearance and demeanor
• Ability to multitask and stay organized
• Basic computer and clerical skills (Microsoft Windows environment)
• 1–2 years of experience preferred
• High school diploma or equivalent
• Ability to move around the office and lift up to 30 lbs.

Responsibilities

• Answer and route high-volume calls on a multi-line phone system
• Greet visitors, vendors, and delivery couriers professionally
• Manage visitor access, mail, and package deliveries
• Keep reception and shared kitchen areas clean, stocked, and welcoming
• Support office operations and special events as needed

Benefits

• Competitive advantages to our nationwide clientele for over 40 years

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED