Receptionist

Aston Carter•Tempe, AZ

3d•$28 - $28•Onsite

About The Position

The Receptionist plays a pivotal role in establishing the first impression of the company through face-to-face and phone interactions with prospective clients, employees, guests, and vendors. We are seeking a passionate and driven professional to serve as an ambassador and liaison, ensuring each interaction is positive and memorable.

Requirements

Minimum of 2 years of reception experience.
2 years of face-to-face customer interaction experience preferred.
Pleasant phone voice and excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to work in a fast-paced, high-volume environment.
Proficiency in Outlook, Word, and Excel.

Nice To Haves

Positive attitude and comfort in providing customer service to a diverse population.
Experience in customer service, front desk, concierge, and data entry is beneficial.

Responsibilities

Ensure a smooth and seamless experience for employees and guests by communicating warmly and effectively.
Consistently offer professional, friendly, and welcoming interactions.
Answer and screen all incoming calls, redirecting or taking detailed messages as needed.
Greet, assist, and direct visitors, vendors, and the general public with a professional and courteous demeanor.
Manage visitor badges and maintain visitor records.
Remain actively visible in the reception area and accessible to customers.
Provide administrative support as needed in various departments.
Maintain guest registration logs using an electronic guest management system.
Support office events and meetings, including room reservations and organization.
Review documents and procedures to ensure familiarity with guest engagement details.
Assist with changes or new information, following up with customers to ensure satisfaction.
Ensure a positive guest experience through personal interaction and attendance at functions.
Assist with administrative responsibilities such as supply oversight and visual inspections.
Provide travel assistance by coordinating transportation and communicating arrivals.
Display professionalism and pride in all duties and responsibilities.
Adhere to all safety and security protocols.
Review internal work order systems and report service requests as needed.