Receptionist

Commonpoint Queens•New York City, NY

9d•Onsite

About The Position

This role involves greeting and welcoming visitors, managing phone calls, providing administrative support, and ensuring security protocols are followed. The Receptionist will be responsible for maintaining a clean and organized reception area, assisting with membership processing, handling mail and deliveries, scheduling appointments, and managing office supplies. The position also requires monitoring visitor access and adhering to security procedures.

Requirements

Excellent verbal and written communication skills
Professional appearance and demeanor
Strong organizational and multitasking abilities
Computer literate, including experience with all Microsoft Office software packages; Google Drive (Gmail, Calendar, Contacts, Docs, Sheets, etc.)
Friendly, patient, and approachable personality
High school diploma or equivalent
Experience working within an office environment in an administrative capacity.
Demonstrate cultural competency through familiarity in working with people from a very diverse number of backgrounds.
Attention to detail and problem-solving skills.

Nice To Haves

Some roles may require additional education or experience

Responsibilities

Greet and welcome visitors in a professional and friendly manner.
Direct visitors to the appropriate person or department.
Maintain a clean and organized reception area.
Assist Office Manager with duties as needed.
Enter and process new, renewed and existing memberships forms and requests including sending out the appropriate membership materials to foster continued outreach.
Answer, screen, and forward incoming phone calls.
Take messages and ensure timely delivery to the relevant person.
Respond to basic inquiries and provide information about the company.
Handle incoming and outgoing mail and deliveries.
Schedule appointments and manage meeting room bookings.
Maintain office supplies inventory and place orders as needed.
Assist with basic data entry and record-keeping tasks.
Monitor visitor access and issue visitor badges.
Follow security procedures and protocols.
Assist in fulfilling the other functions of the Membership Team in providing administrative support to those departments and staff running membership support services and programs.