Receptionist - Surgical Associates

Lifepoint Health•Clyde, NC

2d•Onsite

About The Position

Haywood Regional Medical Center is part of Lifepoint Health, a diversified healthcare delivery network. As a Receptionist for Haywood Surgical Associates, you will be joining a team dedicated to making communities healthier. This role is vital in providing personalized and high-quality healthcare in a friendly and welcoming environment.

Requirements

High school diploma or equivalent preferred.
Medical front office experience preferred.
Knowledge of medical terminology preferred.
Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.

Responsibilities

Greets visitors and communicates with patients and providers.
Coordinates workflow and complies records of office activities.
Completes all aspects of check-in/check-out process.
Enters and updates patient demographics and insurance information.
Collects any copay/coinsurance balances for current visit and any outstanding balance from patients.
Completes pre-appointment checklists and prepares accordingly.
Places, answers, and directs phone calls and distributes messages, including retrieval and distribution of answering service messages.
Keeps office area neat and tidy.
Monitors and maintains log of needed office supplies.
Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
Monitors and addresses all front office task buckets in a timely manner.
Schedules referrals for patients to be seen by other physicians/specialists as ordered, sending all necessary records and notifying the patient as needed.
Completes other tasks, within scope of position, as delegated by the practice leads, supervisors, managers and Market director.