Receptionist

The US Oncology Network•Lakewood, CO

15d•Onsite

About The Position

Rocky Mountain Cancer Centers, Colorado' largest and most comprehensive provider of cancer care has an exciting opportunity for a Receptionist in Lakewood. At Rocky Mountain Cancer Centers, our Receptionists are more than the friendly face at the front desk—they are an important part of the patient care team. We are looking for an individual who thrives in a busy environment, enjoys helping others, and can provide outstanding service to patients and families during some of life's most challenging moments. The ideal candidate is compassionate, dependable, organized, and able to balance multiple responsibilities with grace and professionalism.

Requirements

High school diploma or equivalent required.
Minimum one year office experience, preferably in a medical setting.
Must have excellent communication skills, written and verbal.
Proficiency with computer systems a requirement.
Background check and non-Federal drug test (which excludes marijuana) post offer of employment and prior to hire.

Nice To Haves

Microsoft (Outlook, Word, and Excel) a plus.

Responsibilities

Greet patients and visitors into the clinic in a prompt, courteous and professional manner.
Obtain all appropriate forms as required.
Obtain demographic and insurance information. Obtain copy of patient’s insurance cards and current driver's license for file.
Update demographic and insurance information as needed in the system.
Register all new patients into the system.
Notify nursing staff of patient arrivals, placing charts in appointment order.
Assist in preparing charts for next day’s appointments and prints schedules as needed.
Collect co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts if necessary.
Distribute condolence cards to patients families as requested.
Maintain lobby area in a neat and orderly manner.
Identify no shows and forwards for patient notification.
Demonstrate an understanding of patient confidentiality to protect the patient and clinic/corporation.
Follow policies and procedures to contribute to the efficiency of the front office.
Cover for other front office functions as requested