Receptionist

Hupy and Abraham S C•Milwaukee, WI

17h•Onsite

About The Position

Hupy and Abraham, a personal injury law firm headquartered in Milwaukee, WI, is seeking a professional and motivated Receptionist for its downtown Milwaukee, WI office. The Receptionist is the 'first impression' of the law firm and is responsible for providing 5-star customer service to clients both on the phone and in person. This role is ideal for someone who shares a commitment to exceptional customer service and can thrive in a fast-paced environment.

Requirements

Minimum of 2-5 years of experience as a receptionist on a multi-line phone.
Ability to work 8:00 am - 5:00 pm, with an hour lunch.
Excellent customer service and phone skills.
Proficient computer skills (Outlook, Word and Excel).
High attention to detail and accuracy.
Ability to multi-task and thrive in a fast-paced/dynamic environment.
High level of professionalism and confidentiality.

Nice To Haves

Prior experience in a law firm, call center, patient intake, or insurance company.

Responsibilities

Answer and screen incoming phone calls on a multi-line phone system in a fast-paced environment.
Ensure everyone who calls or comes into the office feels welcomed and important.
Greet and direct clients and vendors.
Sort incoming mail and prepare outgoing mail.
Enter and update information in our client management database system.
Perform a variety of general office work.