Receptionist

USPI•The Woodlands, TX

19d•Onsite

About The Position

USPI Memorial Hermann Surgery Center Pinecroft is seeking a motivated PRN Receptionist to join their team. The center has 6 OR rooms and 2 treatment rooms and performs outpatient surgical procedures in General, GI, ENT, Neurosurgery, Orthopedic, Pain, Plastic, Podiatry, Spine, and Urology. The position requires weekdays only, with no holidays, weekends, or call. Some early mornings and later evenings may be required, and the schedule is subject to change based on the surgical schedule and flow of the day. Under the direction of the Business Office Manager, the Receptionist/Business Office Float is responsible for covering any aspect of the business office necessary. Many duties include scheduling, insurance verification, financial counseling, patient calls, and chart building. The successful candidate will possess outstanding multi-tasking abilities, communication and teamwork skills, and the ability to keep up in a fast-paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

Requirements

Outstanding multi-tasking abilities
Communication skills
Teamwork skills
Ability to keep up in a fast-paced working environment
Demonstrate previous successful/positive customer service encounters or programs

Responsibilities

Verifies insurance prior to patient’s arrival, to include Add On's and Direct Admits.
Obtains pre-certification from insurance companies for procedures that require pre-certification.
Requests office notes from referring physician if needed for Authorization.
Calculating and Informing patients of amount due.
Communicating with the Dr. office’s.
Ensures all required forms are placed in designated areas of the patient’s chart.
Daily preparation of charts for next day’s surgeries within required deadline.
Preparation of medical consents for each chart prepared.
Labeling necessary documents and adding physician orders.
Out-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.
Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.
Other duties as assigned