Receptionist - Millersport Small Animal Clinic

Mission Pet Health•Getzville, NY
•$17 - $19•Onsite

About The Position

If you are looking for a fast paced and relaxed culture environment, this would be a great fit for you. Our perfect candidate would have open availability. As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Requirements

  • A passion for providing excellent customer service and a genuine love for animals.
  • Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
  • Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
  • A collaborative, team-first mindset and the ability to work both independently and with direction.
  • A flexible schedule, including some weekends and holidays, is required.

Nice To Haves

  • Experience with veterinary software is preferred.

Responsibilities

  • Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
  • Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
  • Educate clients on preventative care and other hospital services to ensure every pet gets the best care possible.
  • Be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Benefits

  • Comprehensive coverage options including Medical, Dental, and Vision insurance
  • Access to our Employee Assistance Program (EAP)
  • 401k retirement options
  • Life Insurance
  • Disability coverage
  • Opportunities for professional development
  • Educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs
  • Discounted veterinary care for your own pets
  • Access to an online discount platform
  • Free 24/7 access to doctors through Teladoc
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