Receptionist
Integrity•Coral Gables, FL
•Onsite
About The Position
You will provide administrative support to our team of insurance agents, handle customer inquiries directing them appropriately, & perform other administrative tasks.
Requirements
- Self-motivated
- Critical thinking
- Flexibility to adapt to changing business operations
- Excellent customer service skills
- Excellent interpersonal skills
- Demonstrated excellent oral and written communication skills
- Ability to represent the company in a professional and positive manner
- Ability to multi-task and operate in a fast-paced environment
- Ability to work independently and as part of a team
- Strong organizational skills
- Proficiency with Microsoft Office, Excel
- Willingness to expand knowledge, learn new skills & take on new tasks
- High attention to detail, accuracy & confidentiality
Nice To Haves
- Bi-lingual a plus
Responsibilities
- Answer & direct calls on a fast-paced multi-line phone system.
- Manage client databases & update client information accordingly.
- Assist with preparation of reports & documents.
- Provide excellent customer service.
- Communicate effectively and professionally in person, over the phone, and in writing with customers, agents, carriers, supervisors, & co-workers.
- Provide support to agents & team in the day-to-day operations of the business.
- Identify, troubleshoot, and resolve operational issues quickly.
Benefits
- Competitive compensation package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
