Receptionist Fulltime 7-3:30pm M-F

River City Nursing & Rehab Center•Jacksonville, FL

20h•Onsite

About The Position

The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests. Provides all personnel and verbal facility contacts with prompt, courteous attention to their requests.

Requirements

High school diploma or GED, or equivalent.
Experience performing the essential functions of the position is desirable.
Ability to deal professionally, courteously, and efficiently with the public and to remain calm under stress.
Good oral and written communications skills.
Good organizational skills.
Basic understanding of clerical procedures and systems such as recordkeeping and filing.
Knowledge of all confidentiality requirements regarding medical clients and strict maintenance of proper confidentiality on all such information.
Proficient in Microsoft Office; Ability to work independently.
Must project a professional presence and appearance.

Nice To Haves

AS degree in office administration or equivalent is desirable.
Coursework in keyboarding, and office equipment is desirable.

Responsibilities

Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location.
Screens all individuals coming into the facility and exercises good judgement in granting entrance.
Interacts with residents or residents’ representatives and directs them to appropriate individuals.
Investigates complaints and directs complaints to appropriate departments or individuals.
Receives mail, documents, packages, and courier deliveries.
Routes all deliveries to appropriate departments; delivers or distributes items, as appropriate.
Answers, screens, and directs phone calls to staff; takes messages and schedules appointments.
Performs administrative and clerical support tasks.
Performs basic filing and recordkeeping.
Maintains a professional appearance and demeanor to positively represent the facility.
Performs other duties as assigned.