Receptionist - GSPN Pediatrics

Good Samaritan•Vincennes, IN

12h•Onsite

About The Position

This position is responsible for welcoming patients and visitors, managing appointments, maintaining patient information, handling office supplies, and ensuring patient confidentiality. The role also involves secondary duties such as managing mail, filing records, and assisting in emergencies, contributing to the overall team effort.

Requirements

High School graduate
Knowledge of software applications and administrative and clerical procedures.
Proficient in spelling, grammar, punctuation, and other language skills.
Proficient in keyboarding, data entry, and business writing.

Responsibilities

Welcomes patients and visitors with a greeting, answers or refers inquiries, and maintains the reception area.
Schedules patient appointments to optimize patient satisfaction, provider time, and treatment room utilization.
Keeps patient appointments on schedule by notifying providers of patient arrivals and informing them of delays.
Comforts patients by anticipating their anxieties and answering their questions.
Maintains patient accounts by obtaining, recording, and updating personal and billing information, and collecting and recording patient payments.
Maintains office supplies and equipment by anticipating needs, placing and expediting orders, and verifying receipt of supplies.
Protects patient rights by maintaining the confidentiality of personal and financial information.
Maintains operations by following policies and procedures and reporting needed changes.
Gets and distributes incoming, outgoing, and inter-office mail.
Ensures availability of treatment information by filing and retrieving patient records.
Helps patients in distress by responding to emergencies.
Contributes to team effort by accomplishing related results as needed.